Moztbet Responsible Gaming — guiding you toward safer betting

Moztbet believes betting and online gaming should be enjoyable, not stressful. Millions of people play every day for entertainment and stay completely in control. But for some, it can gradually become a problem — which is why we take Responsible Gaming seriously.

Moztbet's responsible gaming policy is more than words on a page. We provide real tools and resources to support every user's wellbeing. Our goal is to make sure the game always stays a game — never a burden on your life.

Online betting is growing rapidly in Bangladesh, making awareness more important than ever. Moztbet wants every member to enjoy the platform happily and responsibly.

Responsible gaming is a mindset and a set of habits — playing with full awareness, within a set budget, for a set amount of time, and never as a way to solve problems.

The core principles of Responsible Gaming are:

• Betting is for entertainment only, not a source of income
• Only bet what you can afford to lose without it affecting your life.
• Playing within a set time limit and budget decided in advance.
• Never chasing losses by placing more bets to try to recover money you've lost
• Always put family, work, and social life before betting
• Monitoring Your Emotions and Mental State

It's easy not to notice when casual entertainment turns into a problem. Stay aware of the signs below. If even one of them applies to you, it's time to seek help:

Answer the questions below honestly. This is for you — no one is watching. If most of your answers are "Yes," please reach out to us.

Moztbet gives users a set of practical tools to stay in control of their gaming. They're completely free to use and can be activated at any time from your account settings.

You'll find all these tools under Account Settings > Responsible Gaming. Increasing a limit takes up to 24 hours to take effect — but reducing one is instant.

Setting limits on Moztbet is simple. Just follow the steps below:

Self-exclusion is a decision where you voluntarily stop using your Moztbet account for a set period or permanently. It's not a sign of weakness — it's proof of your ability to make strong, responsible decisions.

• Short-term (30 days): When you need a short break
• Medium-term (3–6 months): If you feel things are starting to get out of hand
• Long-term (1 year or more): If You're Facing a Serious Problem
• Permanent: If you want to stop betting completely and permanently

Once self-exclusion is active, you won't be able to log in to your account, you'll stop receiving marketing communications, and any attempt to open a new account will be blocked. The exclusion period cannot be ended early.

Moztbet strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity is confirmed through the KYC process.

Our Advice for Parents:

• Use parental control software on your home computer or mobile device
• Have an open conversation with your child about online gaming
• Keep passwords and bank cards out of your child's reach
• Keep an eye on your child's online activity
• If you suspect a child is using our platform, please notify us immediately.

You're not alone. Struggling with problematic gaming is more common than you think, and help is available. Beyond Moztbet's direct support, there are other resources you can turn to:

• Moztbet Live Chat: 24/7 — The Fastest Way to Get Help
• Email: support@moztbet.bet — for detailed issues
• Gamblers Anonymous: International Support Organizations
• GamCare: Online Counselling & Support
• Family & Friends: Talk to someone you trust

Seeking help means you're doing the right thing — for yourself and the people who matter to you. It takes courage to make that call.

Want to enjoy betting without running into problems? Follow these simple habits:

• Decide how much time and money you're willing to spend before you start betting.
• Don't bet under the influence of alcohol or when you're emotionally unstable
• Take regular breaks — at least 10 minutes every hour
• Know when to stop, even after a win — greed is your biggest enemy.
• Make time for entertainment beyond betting
• At the end of each month, review how much you've spent.
• Never bet with borrowed money or funds set aside for emergencies
• Keep your family in the loop about how much you're playing